How to Request Updates to Your Home Care Website

Your website needs to keep pace with your agency. Your office hours may change, you may add a team member, or a service description may need an update. Clear edit requests help keep the process moving.

Start with the page and the change

Use the website edit request process provided during onboarding. Include your name, email address, website address, and the exact page that needs attention.

Give the request a specific title, such as "Update office hours on Contact page" or "Replace homepage team photo." A clear title helps everyone understand the task quickly.

Provide the exact replacement content

For a text change, include the wording that should be removed and the wording that should replace it. For an image change, attach the new image and explain where it belongs.

For example: "On the Contact page, replace Monday to Friday, 9 a.m. to 5 p.m. with Monday to Friday, 8 a.m. to 5 p.m." This gives the team a complete instruction without a second round of questions.

Attach helpful files

A screenshot can identify the section you mean. An updated logo file or approved team photo gives the team the right asset to use. Include permission to use any materials supplied by someone outside your agency.

Make the most of your monthly hour

GoCareStartUp includes up to 1 hour of website changes per calendar month, including text changes or images. Hours do not accrue, so put your most important update first.

Adding pages or functionality is not included in the monthly hour. The team may contact you for clarification, and we will discuss and quote any additional charges before working on your website.

Review the completed change

Check the updated page after the work is complete. Confirm that the text, contact information, and images are correct. If something needs adjustment, refer to the same request and explain the specific correction.

Keeping your website current is easier when your requests are clear and your content is ready. Your agency handles the information; our team handles the website update.